Gaming is meant to be fun. We want to make sure it stays that way. You'll always find responsible gaming tools and guidance at hdbd.
Responsible gaming means keeping gaming as a source of enjoyment — so it doesn't harm other areas of your life like family, work, or health. hdbd believes gaming is entertainment, not a means of dependence.
As online gaming grows in popularity across Bangladesh, awareness becomes more important than ever. Many people mistakenly believe gaming can solve financial problems — it cannot. Gaming is for entertainment, not investment. hdbd is committed to reminding users of this truth at every turn.
To build a culture of responsible gaming at hdbd, we've put a range of tools and features in place. Every user can set their own limits, take a break, or exclude themselves entirely. Using these tools isn't a sign of weakness — it's a sign of maturity.
Set a fixed amount before each session and stick to it.
Decide how long you'll play before you start. You can set an alarm as a reminder.
Never chase your losses — it only leads to further harm.
Gaming is just one part of life. Make time for family, friends, and other interests too.
If you feel like you're losing control, contact hdbd Support.
Use these features free of charge to keep your gaming experience safe
Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases require a 24-hour waiting period.
Decide in advance how many hours per day you want to spend on the platform. Once the limit is reached, your session will end automatically.
You can temporarily suspend your account for anywhere from 1 day to 6 weeks. Login will not be possible during this period.
You can exclude yourself from the platform long-term — for 6 months, 1 year, or permanently. Permanent exclusion means you will not be able to rejoin.
Review your gaming history at any time — total spending, wins and losses, and time played. It's a useful way to understand your own behaviour.
After a set period of play, hdbd will automatically remind you how long you've been playing and how much you've spent.
To use these tools, log in to your account and go to the Settings or Responsible Gaming section. For any assistance, reach out via live chat — support is available in your language.
If you recognise the following signs in yourself, it may be time to pause and seek support. Acknowledging it takes courage.
You are chasing losses by placing larger bets to try to win back money you've lost.
You're playing longer than you planned and finding it hard to stop.
Gaming is leaving you with less time for family or friends.
Feeling restless, irritable, or low when you're not gaming.
You are gaming with bill money or borrowed funds.
Hiding how much time or money you're spending on gaming from family.
Gaming is affecting your work or studies.
Answer the following questions honestly. If you answer yes to three or more, consider reaching out for help.
Does gaming still feel enjoyable, or do you feel uncomfortable when you're not playing?
How much did you actually spend on gaming last month? Was that amount planned?
Could you stop gaming today if you wanted to? What about for a whole week?
Do you still have interest in hobbies or activities outside of gaming?
Have family or friends ever expressed concern about your gaming?
Hdbd practises responsible gaming not just for compliance — it's part of our core values. We believe that the long-term wellbeing of our users is the foundation of a successful platform.
We monitor every user's behavior. If we notice unusual patterns, our team will reach out proactively — not just because it's policy, but because we genuinely care about your wellbeing.
We do not provide services to anyone under the age of 18 under any circumstances. KYC verification is mandatory.
If harmful gaming behaviour is detected, our team proactively reaches out to offer support.
Hdbd's advertising never portrays gaming as a guaranteed source of income.
Self-exclusion requests are actioned immediately and all marketing communications are stopped.
Hdbd's support team is specially trained in responsible gaming.
Our responsible gaming policy is reviewed and updated at least once a year.
If you think a family member is spending too much time or money on online gaming, there are a few steps you can take.
Hdbd strictly enforces an 18+ age policy. If you believe a minor is using our platform, please let us know immediately.
If you feel like you're losing control, take these steps:
Join a platform that believes in responsible gaming culture. Enjoy yourself, and stay within your limits.