Hdbd Terms & Conditions — Complete Guide to Accounts, Betting & Payments

1 Introduction & Consent

These Terms & Conditions ("Terms") constitute a legal agreement between the hdbd platform and its users. By using the hdbd website, mobile app, or any other service, you are fully agreeing to these Terms.

Simply put — by opening an account or using any service on hdbd, you are considered to have read and agreed to all the rules on this page. If you have any objection to any of the terms, please refrain from using the platform.

2 Eligibility & Age Requirements

To use hdbd, the following key conditions must be met:

• You must be at least 18 years of age.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• You may only have one active account in your name.
• You must be acting of your own free will and with full legal capacity to manage your account.

3 Account Registration & KYC

When registering on hdbd, you must provide accurate and complete information. hdbd reserves the right to terminate any account at any time if false or incorrect information is provided.

• The name, address, and ID number provided at registration must be accurate.
• KYC (Know Your Customer) verification must be completed before your first withdrawal.
• A national ID card, passport, or driving license is accepted for KYC.
• Multiple accounts cannot be opened from the same device or IP address.
• Your account password and login credentials must be kept strictly confidential — they must not be shared with anyone.

4 Deposit & Withdrawal Rules

Deposits and withdrawals on hdbd are processed in accordance with Bangladesh regulations. The following payment rules apply at all times:

• Only payment methods registered in your own name may be used.
• Use of third-party accounts or payment methods is strictly prohibited.
• Withdrawals are generally processed using the same method used for the original deposit.
• Minimum deposit and withdrawal amounts are determined by the payment method used.
• Transactions suspected of money laundering will be temporarily held for verification.
• Accounts will be immediately terminated in the event of fraudulent payment activity.

5 Bonus & Promotion Terms

All bonuses and promotional offers on hdbd are subject to specific terms. Each offer has its own detailed conditions, which are listed on the promotions page.

• A specified Wagering Requirement must be met before any bonus can be withdrawn.
• Only one bonus can be active at a time (unless otherwise stated).
• The maximum bet amount when using a bonus is subject to the limit stated in the relevant offer.
• Unused bonuses will be automatically removed upon expiry.
• Accounts found to be abusing the bonus system will be terminated.
• Hdbd reserves the right to modify or cancel any bonus offer.

6 Betting Rules

All bets on hdbd are accepted and settled under the following general rules:

• Once a bet is confirmed, it cannot be cancelled or changed (except in special circumstances).
• If an event is cancelled, the stake for the related bet will be refunded.
• If incorrect odds are displayed due to a technical error, hdbd reserves the right to void the affected bets.
• Match fixing or placing bets using insider information is a criminal offence and grounds for account termination.
• Maximum bet amounts are determined by the event and market.

7 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination:

• Creating or operating multiple accounts.
• Registering with a false identity or fabricated information.
• Using automated software, bots, or scripts.
• Attempting to breach or circumvent the platform's security systems.
• Harassing or showing disrespectful behavior toward other users.
• Using third-party payment methods or stolen cards.
• Money laundering or transacting with illegally obtained funds.

8 Account Termination & Suspension

Hdbd may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• If false or incomplete information is found during KYC verification.
• If suspicious transactions or signs of fraud are detected.
• At the user's own request (self-exclusion).
• Extended period of inactivity (12 months or more).

Users will generally be notified before an account is terminated, and due process will be followed. However, in cases of serious violations, the account may be terminated without prior notice.

9 Responsible Gaming

Hdbd takes responsible gaming seriously. We want every user to have a safe and enjoyable experience. To support this, the following protective measures are in place:

• Option to set daily, weekly, and monthly deposit limits.
• Option to temporarily close your account for a set period (Cooling-off).
• Permanent Self-exclusion option.
• If problematic gaming behaviour is identified, the support team will proactively reach out.

10 Limitation of Liability

Hdbd strives to deliver the safest and most reliable service possible. However, hdbd is not liable in the following cases:

• If a bet or transaction fails due to an internet connection issue.
• If a delay occurs due to an error with a third-party payment gateway or bank.
• If account credentials are compromised due to the user's own negligence.
• Service disruptions caused by natural disasters or unforeseen events.

Hdbd always works to resolve issues promptly and follows a policy of providing fair compensation to users.

11 Terms & Conditions Updates

Hdbd may update these terms from time to time. For significant changes:

• Notifications will be sent to the registered email address.
• A notification will be sent via the app or website.
• The "Last Updated" date at the top of this page will change accordingly.

Continued use of the platform after any changes constitutes acceptance of the updated terms.

12 Contact & Complaints

If you have any questions or complaints about these Terms or hdbd's services, please contact us:

• Live Chat: Available 24/7 via the support button on the app or website.
• Email: [email protected] (typically responded to within 24 hours).
• We aim to resolve complaints within 7 business days of submission.